Team of the Week - RH - Avenel -  FGO Logistics

Team of the Week - RH - Avenel -  FGO Logistics

LOCATION: RH - Avenel
CONTRACTOR NAME: FGO Logistics
DRIVER NAME: Jairo Olivas
HELPER NAME: Pedro Gomez

EXPLANATION: We here in Mkt 7 are pleased to announce that Jairo Olivas and Pedro Gomez are the "Team of the Week". Jairo and Pedro have always displayed the true sense of the word "Teamwork". They have consistently gone above and beyond in satisfying all of our expectations. Whether it be "Go-Backs or waiting hours for customer to arrive to ensure that they receive their furniture. They are always arriving on time, in perfect compliance with the UDE and all while maintaining a smile on their face. They are one of the most courteous and professional teams here within our organization.

Congratulations to Pedro and Jairo for receiving this prestigious award for the third time.

SUBMITTED BY: Nelson Ortiz

Team of the Week - ERI -  EDO Logistics LLC

LOCATION: ERI
CONTRACTOR NAME: EDO Logistics LLC
DRIVER NAME: Lawrence Montague
HELPER NAME: Johan Vanderpool

EXPLANATION:

This week for our TOW Program (Team Of the Week), goes to Lawrence and Johan. Not only have they made it a point for our client and service locations to recognize them on performance, but even amongst their peers.

Last week, due to minor incident (that could've been worse); Lawrence was left to put his truck out of service and for repair. As is custom at FGO "We team up and finish the route!" With every contractors help, our clients route was completed 100%. However, Lawrence and Johan made it a point to stay at the Depot to make sure that they helped every truck unload and did not leave until the last truck was back. The other teams were amazed to see them there supporting and demonstrating LEADERSHIP!

For this reason, along with many others. I am glad and grateful to have the as our Team Of the Week!

SUBMITTED BY: Efrain Ocasio
 

Team of the Week - Crate & Barrel -  Dania Trucking LLC

LOCATION: Crate & Barrel
CONTRACTOR NAME: Dania Trucking LLC
DRIVER NAME: Dani Ortega
HELPER NAME: German Ortega and Anibal Ortega

EXPLANATION:

This team being one of the newer teams, they've hit team of the week numerous of times since they've been working for FGO. They had 14 calls with in 5 days and still was able to hold it at 100% across the scoreboard and again standing out as number 1.

This team is always willing to go that extra mile to help out who ever needs it.

Great job and we'll earned as the team of the week!!!

SUBMITTED BY: Eddie Gonzalez

Team of the Week - Mattress Warehouse -  Jason's On Time Delivery Service

LOCATION: Mattress Warehouse
CONTRACTOR NAME: Jason's On Time Delivery Service
DRIVER NAME: Jose Feliciano
HELPER NAME: Alcides Acevedo Jr

EXPLANATION:

Team of the week is Jason On Time Delivery Service. They did a very good job this week. Had the least amount of returns, made every time window, as well as very good customer experience.

Thank You

SUBMITTED BY: Alex Dunlop

Team of the Week - Ashley - North Brunswick -  Rubio Logistics LLC

LOCATION: Ashley - North Brunswick
CONTRACTOR NAME: Rubio Logistics LLC
DRIVER NAME: Jose Ventura
HELPER NAME: Oscar Rivas

EXPLANATION:

There is a new leader this week at Ashley North Brunswick, Jose and Oscar delivered 55 stops 232 pcs with a completion rate 98.85%. This team ALWAYS comes in with a good attitude and always smiling. We are happy that they are on the top this week so they can pick their routes.

Great Job!!!!

SUBMITTED BY: Vinny Traschetti

Team of the Week - The DUMP -  ABD Trucking LLC

LOCATION: The DUMP
CONTRACTOR NAME: ABD Trucking LLC
DRIVER NAME: Alejandro Bosch Duran
HELPER NAME: Raul Remache

EXPLANATION:

This team has done it again!

This team has continued to delight their customers each day and has always done it quickly.

Again, this teams knowledge of the product allows them to efficiently help every single customer along with help during loadout when things are not as they should be- in order to make their customers happy.

This team also receives constructive criticism well and has been able to cater their delivery experiences to ensure each customer feels important, valued and taken care of.

Overall a great week at The Dump for ABD!

SUBMITTED BY: Katie Presper

Team of the Week - Williams Sonoma -  CEO Logistics LLC

LOCATION: Williams Sonoma
CONTRACTOR NAME: CEO Logistics LLC
DRIVER NAME: Jimmi Moreno
HELPER NAME: Hector Paz

EXPLANATION:

This is a very good team to work with on a daily basis. This team gets compliments. Their truck is always clean, perfect uniform, no issues reported from clients. Always helping out other team members.

Thank you Jimmi and Hector for providing great service to the our client and customers!

SUBMITTED BY: Christian Gamarra

Team of the Week - RH - Avenel -  FGO LOGISTICS

LOCATION: RH - Avenel
CONTRACTOR NAME: FGO LOGISTICS
DRIVER NAME: Erick Quintanilla
HELPER NAME: Julio Pineda

EXPLANATION:

It is with great pleasure for me to report that Erick Quintanilla and Julio Pineda are the RH-Avenel Team of the Week. Erick and Julio have compiled a total of 5 complimentary emails from our clients and from the Gallery associates with numerous successful deliveries through out the week. They have displayed that they are a reliable team on a consistent basis. Always on time, in 100% compliance with UDE requirements and always going above and beyond for each one of our clients as well as for the FGO management team.

SUBMITTED BY: Nelson Ortiz

Team of the Week - RH - New Hampshire -  Hernandez Brothers

LOCATION: RH - New Hampshire
CONTRACTOR NAME: Hernandez Brothers
DRIVER NAME: Victor Galdamez
HELPER NAME: Oscar Rodriguez

EXPLANATION:

It is with great pleasure that I am awarding the team of the week award for Market 67 to Victor Galdamez and Oscar Rodriguez.

Last week they worked Tuesday through Saturday and delivered 39 stops and 103 pieces. Their completion rate was 100%. In addition they volunteered to work on Monday December 5th to do an install in Charlestown, MA.

They also received a compliment from a customer in Dorchester, MA. The customer wrote as follows:

"Service was excellent. Everything was loaded beautifully where needed in the house. It was a pleasure. Thank you."

Thank you so much for taking care of all of our clients Victor and Oscar.

-Mike

SUBMITTED BY: Michael Kelly

Team of the Week - RH - New Hampshire -  FGO Logistics

Team of the Week - RH - New Hampshire -  FGO Logistics

LOCATION: RH - New Hampshire
CONTRACTOR NAME: FGO Logistics
DRIVER NAME: Jose Escobar
HELPER NAME: Rennan Hernandez

EXPLANATION:

t is with great pleasure that I am awarding the team of the week award for Market 67 to Jose Escobar and Rennan Hernandez. Despite the fact it was only a 4 day week, Jose and Rennan had an extremely long week.

First there was Monday (usually an off day for market 67). RH had a large install to do this Monday, and Jose and Renan were there all day working upstairs putting all the beds together and putting the rugs down. They were there until 6:15 that night and did a tremendous job.

Then on Wednesday they were delivering in Northern Maine and did not finish until 7pm that night. Because of this they ran out of DOT hours and had to spend the night in Maine, and not depart for New Jersey until Thanksgiving morning.

They returned to Boston for work in New Hampshire and Vermont on Saturday, and took care of all the RH clients.

Despite the long days there was no interruption in service for the clients of RH.

Thank you Jose and Rennan.

SUBMITTED BY: Mike Kelly

Team of the Week - ERI -  EDO Logistics LLC

Team of the Week - ERI -  EDO Logistics LLC

LOCATION: ERI
CONTRACTOR NAME: EDO Logistics LLC
DRIVER NAME: Yane Faure
HELPER NAME: Jose Cabralles

EXPLANATION:

This week, will be week # 8 since ERI has been part of the TOW Program (Team Of the Week). Every week that pass demostrates how all teams have stepped up and develope ways to make their job more efficient and successful on completing our demands, as well as our clients.

This week, with out any doubt belong to Yane Faure & Jose Cabralles. This team has not stopped trying week after week to Take Ownership, Learn how to overcome their own obstacles & CARE for what they do!

I am proud on being able to see them grow as individuals in this business and name them TOW. 

Thank you and continue moving forward. Great Job guys.

SUBMITTED BY: Efrain Ocasio

Team of the Week - Ashley - North Brunswick -  HLN Trucking LLC

Team of the Week - Ashley - North Brunswick -  HLN Trucking LLC

LOCATION: Ashley - North Brunswick
CONTRACTOR NAME: HLN Trucking LLC
DRIVER NAME: Hector Nieves
HELPER NAME: Joel Tomasini

EXPLANATION:

Hector and Carlos delivered 46 stops and 193 pcs all at 100%. During the holiday week with the extra stops and pcs, the team step up their performance trying their best to make all their/our customers have a Happy Thanksgiving.

Great Job!!

SUBMITTED BY: Vinny Traschetti