Team of the Week - The DUMP -  Hernandez Brothers

Team of the Week - The DUMP -  Hernandez Brothers

LOCATION: The DUMP
CONTRACTOR NAME: Hernandez Brothers
DRIVER NAME: Jose Mejia
HELPER NAME: Cesar Albarenga

EXPLANATION:

This week this team has earned the title of Team of the Week at The Dump.

They have consistently been first team on the dock each morning - arriving promptly at 5:30am and ready to work. Their product knowlege has grown so much and they are able to deliver all product to the customers without any issues. 

They picked up the SOP at The Dump and come in with their returns paperwork ready to hand in, place any returns they have in the designated areas without issues and head straigh to their designated routes. 

They also helped us out in a bind for Thanksgiving week when certain issues arose and we needed to satisfy the customer for the holidays. 

All were appreciative of their help and welcome on the dock any time.

SUBMITTED BY: Katie Presper

Team of the Week - Williams Sonoma -  JUS Trucking LLC

Team of the Week - Williams Sonoma -  JUS Trucking LLC

LOCATION: Williams Sonoma
CONTRACTOR NAME: JUS Trucking LLC
DRIVER NAME: Jose Sanchez
HELPER NAME: Santos B Hernandez

EXPLANATION:

JUS Trucking LLC had a great week last week finishing with 100% in completion stops, always on time, always in complete uniform, no issues were reported from dispatch. 

Sanchez and Santos, I want to thank you for making the difference when it comes to satisfying the client and the customers.

SUBMITTED BY: Christian Gamarra

Team of the Week - RH - Atlanta -  Legacy Trucking

Team of the Week - RH - Atlanta -  Legacy Trucking

LOCATION: RH - Atlanta
CONTRACTOR NAME: Legacy Trucking
DRIVER NAME: Clive McNeil
HELPER NAME: Donte Woods

EXPLANATION:

Clive and Donte led the Atlanta dock this week with a 97% completion rate (38/39) and a 98% piece completion rate (146/149). Only one client who requested their delivery to be rescheduled, kept them from being perfect. This solid week propelled them to the #1 ranked team for the month of November. Great job once again guys.

SUBMITTED BY: Brian Culp

Team of the Week - RH - Avenel -  SOFIA Y DIANA

Team of the Week - RH - Avenel -  SOFIA Y DIANA

LOCATION: RH - Avenel
CONTRACTOR NAME: SOFIA Y DIANA
DRIVER NAME: JAMIE PALACIO
HELPER NAME: OSCAR SOTO

EXPLANATION:

Jamie Palacio and Oscar Soto are an asset to have on our FGO team. This team continues to exceed the clients expectations on a daily basis. Jamie and Oscar are well respected amongst their co-workers as well as the FGO and RH upper management team due to their professionalism and consistent dedication to achieving greatness.

SUBMITTED BY: NELSON ORTIZ

Team of the Week - RH - Tampa -  Feloz trucking

Team of the Week - RH - Tampa -  Feloz trucking

LOCATION: RH - Tampa
CONTRACTOR NAME: Feloz trucking
DRIVER NAME: Yandrys Barrios
HELPER NAME: Yourney

EXPLANATION:

Yandrys and Yourney showed quality in everything this they did last week. They were the first or second team finished with load out everyday. Their returns were brought back protected as if they were going back out for delivery. They were also more than willing to help other teams wrap and load their trucks after they had finished their own. They will be rewarded with choosing their route for the remainder of the week.

SUBMITTED BY: Dave Geer

Team of the Week - Crate & Barrel -  Scarlett Trucking LLC

Team of the Week - Crate & Barrel -  Scarlett Trucking LLC

LOCATION: Crate & Barrel
CONTRACTOR NAME: Scarlett Trucking LLC
DRIVER NAME: Edric Pitre
HELPER NAME: David Ramirez

EXPLANATION:

This Team does it again!!!! What can I say, by working only 4 days (2 routes in N.J and 2 routes in PA) they were still able to hold their own with 15 calls at 100.0% across the scoreboard reclaiming their title as TEAM OF THE WEEK!!!

Congratulations on your comeback well earned!!!

SUBMITTED BY: Eddie Gonzalez

Team of the Week - RH - New Hampshire -  FGO Employee team

Team of the Week - RH - New Hampshire -  FGO Employee team

LOCATION: RH - New Hampshire
CONTRACTOR NAME: FGO Employee team
DRIVER NAME: Jorge Panchamene
HELPER NAME: Samuel Gomez

EXPLANATION:

It is with great pleasure that I am awarding the team of the week award for Market 67 to Jorge Panchamane and Samuel Gomez. Jorge and Sam were the very definition of customer service last week. Their numbers were great. In 4 days (with only 2 trucks, I still do not know how they fit the second load onto their vehicle), they delivered 20 stops and 77 pieces of furniture. Only 2 pieces were not delivered, they did not fit into the client's home. Their completion percentage for stops was 95%, and for pieces 97.4%.

They had 2 really difficult stops to perform. One was a not at home in an area where there was no cell phone reception. When they were about 90 miles away the client called and they agreed to go back and deliver the client's furniture. The second stop involved a very demanding client in Stowe, VT. The delivery team had 20 pieces to deliver there and 3 bunk beds to assemble. Despite the fact that it took over 3 hours to complete the designer on site could not say enough good things about their can-do attitude.

Restoration Hardware and FGO are both very thankful for a job well done last week!

SUBMITTED BY: Mike Kelly

Team of the Week - The DUMP -  SSY Trucking LLC

Team of the Week - The DUMP -  SSY Trucking LLC

LOCATION: The DUMP
CONTRACTOR NAME: SSY Trucking LLC
DRIVER NAME: German Turcios
HELPER NAME: Luis Jara/Freddy Jara

EXPLANATION:

This team has been awarded this honor for the second week in a row. This team is consistent in their performance from start to finish,- from arriving at the warehouse on time every morning to delighting the customers on the road. Even the Dump staff, including Sean Robbins, have specifically commented on how this contractor is more than a "team player" and "always gets the job done". 

This team also receives positive responses and comments from their customers each day they are on the road. They keep a clean truck and professional appearance at all times and always takes pride in their work.

We are all proud to have this team run at The Dump!

SUBMITTED BY: Katie Presper

Team of the Week - Crate & Barrel -  Scarlett Trucking LLC

Team of the Week - Crate & Barrel -  Scarlett Trucking LLC

LOCATION: Crate & Barrel
CONTRACTOR NAME: Scarlett Trucking LLC
DRIVER NAME: Hernan Prada
HELPER NAME: Carlos Gonzalez
EXPLANATION: Scarlett Trucking does it again!, but this time it's the Contractor him self with helper at 13 calls putting in 5 days in this past week with 2 in NJ, 2 in PA and 1 in DE and was still able to told his scores at 100% across the scoreboard of the survey... Amazing! Keep up the good work and well deserved the title of Team Of The Week.
SUBMITTED BY: Eddie Gonzalez

Team of the Week - RH - Avenel -  Dayana & Sofia

Team of the Week - RH - Avenel -  Dayana & Sofia

LOCATION: RH - Avenel
CONTRACTOR NAME: Dayana & Sofia
DRIVER NAME: Jaime Palacios
HELPER NAME: Oscar Sota

EXPLANATION:

Thanks to Jaime Palacios & Oscar Soto for the great commitment, dedication and passion for our RH Avenel account. As a team, they are quick and efficient, all the while catering to the customers' needs. They are always willing to go the extra mile for our customers. 

Thanks Jaime Palacios & Oscar Soto for every effort you do to accomplish our goals.

SUBMITTED BY: Starlyn Almonte

Team of the Week - ERI -  EDO Logistics LLC

Team of the Week - ERI -  EDO Logistics LLC

LOCATION: ERI
CONTRACTOR NAME: EDO Logistics LLC
DRIVER NAME: Robert Enriquez
HELPER NAME: Anthony Delgado

EXPLANATION:

Our TOW (Team Of the Week) program is really one to follow. We realize how grateful we are to have good people working with us. Not only on their own development, but also with the expectations on making sure our clients are happy and at ease with their service.

Robert Enriquez and Anthony Delgado have proven again to be leaders and motivators in our ERI facility. 

Observing them "CARE" -
•C ommunicating any obstacles that can hold us back from achieving our goal.
•A sking for feed back to self improve or help out.
•R ecommending ways to make our job more efficient.
•E ncouraging others to do more and making sure that our goal on servicing our clients are met!

It has been fun and admirable team to follow!

I am thankful and proud to announce them once again as our TOW .

SUBMITTED BY: Efrain Ocasio

Team of the Week - Ashley - North Brunswick -  Runbio Logistics

Team of the Week - Ashley - North Brunswick -  Runbio Logistics

LOCATION: Ashley - North Brunswick
CONTRACTOR NAME: Runbio Logistics
DRIVER NAME: Elkin Mina
HELPER NAME: Jorge Miranda

EXPLANATION:

Elkin and Jorge delivered 36 orders with 231 pcs, all at a perfect 100%. The team has not been in the top 3 in a while, they worked hard because last week because they knew with the Holiday this week the routes will be heavy and they wanted to have their pick. Great Job!!

SUBMITTED BY: Vinny Traschetti

Team of the Week - Mattress Warehouse -  Jason's On Time Delivery Service

Team of the Week - Mattress Warehouse -  Jason's On Time Delivery Service

LOCATION: Mattress Warehouse
CONTRACTOR NAME: Jason's On Time Delivery Service
DRIVER NAME: JOSE FELICIANO
HELPER NAME: ALCIDES ACEVEDO

EXPLANATION:

Jason's On Time delivery service have been a great addition to the FGO O/O fleet. Jason and his teams have been able to assist us in our south jersey, PA and Delaware markets insuring that all of our clients delivery areas are covered and customers receive an outstanding delivery service. Thank You Guys!

SUBMITTED BY: EARL JOSEPH

Team of the Week - Williams Sonoma -  Hernandez Brothers

Team of the Week - Williams Sonoma -  Hernandez Brothers

LOCATION: Williams Sonoma
CONTRACTOR NAME: Hernandez Brothers
DRIVER NAME: Juan Hernandez
HELPER NAME: Fredis Arevalo

EXPLANATION:

Juan and Fredis had a perfect week with 100% score!. This team is always on time. They always have a good attitude. They always reports to dispatch on time and load the truck accordingly.

Juan and Fredis thank you for providing an excellent service to our customers and clients.

Congratulations and enjoy picking your route for the week!

SUBMITTED BY: Christian Gamarra

Team of the Week - RH - Tampa -  F & V

Team of the Week - RH - Tampa -  F & V

LOCATION: RH - Tampa
CONTRACTOR NAME: F & V
DRIVER NAME: Daniel Gutierrez
HELPER NAME: Christian Rojas

EXPLANATION: 

Daniel and Christian have earned team or the week for their hard work last week. They were the first team finished loading their truck each day last week, and immediately started helping others wrap and load their trucks. They finished the week being on time to every stop with zero refused deliveries. For their hard work and team first mentality, they will pick their route for this week.

SUBMITTED BY: Dave Geer