Team of the Week - RH - Tampa -  F & V

LOCATION: RH - Tampa
CONTRACTOR NAME: F & V
DRIVER NAME: Daniel Gutierrez
HELPER NAME: Christian Rojas

EXPLANATION: For the second time in four weeks I am pleased to announce Daniel and Christian as the team of the week for RH Tampa. Daniel and Christian are always the first to help other teams wrap and load their trucks. They made every delivery within their time windows and completed 100% of their deliveries last week.

SUBMITTED BY: David Geer

Team of the Week - RH - Avenel -  TORO SPEED

LOCATION: RH - Avenel
CONTRACTOR NAME: TORO SPEED
DRIVER NAME: Edwin Toro
HELPER NAME: Jose Garcia, Alexander Yepes

EXPLANATION: In the final week of 2016, Edwin Toro, Jose Garcia and Alexander Yepes once again were the Team of the Week. They were consistent in their approach as to how they conduct their business and how they ensure that all our clients are treated to the "True RH delivery experience". Toro Speed not only finished the last week of 2016 as the team the rose above all other contractors but they also were the "2016 Team of the Year" at RH Avenel.

Toro Speed has built a solid relationship with numerous customers in their route and continuously adjust their approach to ensure that the customers needs are met. They go above and beyond to please the customers as often as possible, whether it be accommodating them with certain time frame requests, assisting the customer with in house moves, etc. It is a pleasure to have this contractor as a partner with FGO.

We look forward to working alongside this contractor for 2017.

SUBMITTED BY: Nelson Ortiz

Team of the Week - RH - New Hampshire -  Hernandez Brothers

LOCATION: RH - New Hampshire
CONTRACTOR NAME: Hernandez Brothers
DRIVER NAME: Franklyn Delgado
HELPER NAME: Ricardo Mejia
EXPLANATION: Josh,

It is with great pleasure that I am awarding the team of the week award for Market 67 to Franklyn Delgado and Ricardo Mejia.

Last week they worked Monday through Friday and delivered 27 stops and 124 pieces. Their completion rate was 100% for stops and 100% for pieces.

In addition they planned ahead on Thursday and completed two of their stops in northern Maine that were scheduled for Friday late Thursday night. They took care of all the communication with the customers and worked all of the arrangements out.

They were professional in appearance (uniforms and IDs each morning), kept in communication throughout the week with any issues, and PODs were sent to me via text in a timely fashion.

Thank you Frank and Ricardo.


-Mike
SUBMITTED BY: Mike Kelly

Team of the Week - ERI -  EDO Logistics LLC

LOCATION: ERI
CONTRACTOR NAME: EDO Logistics LLC
DRIVER NAME: Lawrence Montague
HELPER NAME: Johan Vanderpool

EXPLANATION: This week for our TOW Program (Team Of the Week), goes to Lawrence & Johan. On completing their runs 100% with no issues, having over 80% of all pick ups in wrapped and ready for shipment. This allows our clients to reduce costs and expenses and add to their bottomline. 

This team is a great demonstration of our company Core Values . "Consistency from our delivery teams, to the service we provide our customers, consistency throughout the entire operation is paramount to our success. Our customers deserve nothing less".

Lawrence and Johan, thank you for all your hard work.

SUBMITTED BY: Efrain Ocasio

Team of the Week - Crate & Barrel -  SVM Trucking LLC

LOCATION: Crate & Barrel
CONTRACTOR NAME: SVM Trucking LLC
DRIVER NAME: Noel Sosa
HELPER NAME: Cristian Bernal

EXPLANATION: This team are new comers, since they came to Crate and Barrel they were determined to be team of the week. They've always brought in good scores and finally they proved their hard work and determination and it being a busy week they were able to stand out from the rest and the only team to hold their scores at 100% across the board with 17 calls in 5 days 2 routes in N.J. , 2 PA and 1 in South Shore.

Well done and congratulations in being team of the week!

SUBMITTED BY: Eddie Gonzalez

Team of the Week - Ashley - North Brunswick -  HLN Trucking LLC

LOCATION: Ashley - North Brunswick
CONTRACTOR NAME: HLN Trucking LLC
DRIVER NAME: Hector Nieves
HELPER NAME: Joel Tomansi

EXPLANATION: Hector and Joel delivered 46 stops 156 pcs all at 100%. Hector and Joel is team that is here every day early and helps out other teams when they are finished. They consistently offer the customer's the ultimate delivery experience.

SUBMITTED BY: Vinny Traschetti

Team of the Week - Williams Sonoma -  3MHN

LOCATION: Williams Sonoma
CONTRACTOR NAME: 3MHN
DRIVER NAME: Wilber Arena
HELPER NAME: Raphael Cochran


EXPLANATION: Wilber and Raphael showed they will go out of the way to delight clients last week. They went back and waited for multiple clients last week so they could recieve delivery before the holiday. Wilber and Raphael were also on time to every delivery last week.

SUBMITTED BY: Yuri Solano

Team of the Week - RH - Tampa -  SIC Transportation

LOCATION: RH - Tampa
CONTRACTOR NAME: SIC Transportation
DRIVER NAME: Fredy Cruz
HELPER NAME: Alex Cerrato

EXPLANATION: For team of the week last week one team stood out. Fredy and Alex, were the first team to help wrap, load or sweep the lines last week. They helped multiple teams wrap their routes last week, even though they had some difficult routes themselves. Their communication with dispatch last week when they were delighting other clients was perfect. Constant accurate updates allowed us to keep in contact with all clients.

SUBMITTED BY: Dave Geer

Team of the Week - The DUMP -  ISVG Trucking

LOCATION: The DUMP
CONTRACTOR NAME: ISVG Trucking
DRIVER NAME: David Bonilla
HELPER NAME: Walter Diaz

EXPLANATION: This is the team's second time being awarded this honor. 

David and Walter have done so well this week. They have been the first ones in the doors every morning, they check their lines without error and are ready to load. If they finish early, they then can and will help others wrap and load their trucks as well. 

Both David and Walter are able to get the job done each and every time with a polite disposition and make the customers feel satisfied and secure in their decision to purchase from The Dump. 

Thank you guys for your great work this week! 

Consistency is key! Let's keep it up!

SUBMITTED BY: Katie Presper

Team of the Week - RH - Avenel -  FGO Logistics

LOCATION: RH - Avenel
CONTRACTOR NAME: FGO Logistics
DRIVER NAME: Jose Escobar
HELPER NAME: Dennis Lozano

EXPLANATION: We are proud to present Jose Escobar and Dennis Lozano as the Team of the week for RH Avenel. The team completed deliveries to many high profile customers this week, completed an installs and provided exceptional service. Team received high praises from the RH upper management team and was requested by our clients to return on following deliveries to provide the true RH delivery experience.

Jose Escobar and Dennis Lozano are True Delivery Professionals!

SUBMITTED BY: Nelson Ortiz

Team of the Week - RH - Atlanta -  Legacy Trucking

LOCATION: RH - Atlanta
CONTRACTOR NAME: Legacy Trucking
DRIVER NAME: Clive McNeil
HELPER NAME: Donte Woods

EXPLANATION: On the same week Clive and Donte received the Team of the Year award they completed 98% of their stops and delivered 99% of the pieces securing yet another team of the week award. 

Thank you Clive and Donte for your consistent high level of service. Great job!

SUBMITTED BY: Brian Culp

Team of the Week - RH - New Hampshire -  FGO

LOCATION: RH - New Hampshire
CONTRACTOR NAME: FGO
DRIVER NAME: Jose Escobar
HELPER NAME: Rennan Hernandez

EXPLANATION:

It is with great pleasure that I am awarding the team of the week award for Market 67 to Jose Escobar and Rennan Hernandez.

Last week they worked Monday through Saturday and delivered 23 stops and 70 pieces. Their completion rate was 94.7% for stops and 98.8% for pieces. The one re-schedule they had was on Monday, the driveway was not accessible.

In addition he planned ahead on Friday and completed one of his stops in Northern Maine that was scheduled for Saturday late Friday night.

Thank you Jose and Rennan.

-Mike
SUBMITTED BY: Mike Kelly

Team of the Week - ERI -  EDO Logistics LLC

LOCATION: ERI
CONTRACTOR NAME: EDO Logistics LLC
DRIVER NAME: Anibal Gallardo
HELPER NAME: Charlie Gallardo


EXPLANATION:

This week for our TOW Program (Team Of the Week), goes again to Anibal Gallardo & Charlie Gallardo. 

They continue to lead all other teams on receiving more positive feedback from our clients. As well as find ways to develop themselves in order to be a more efficient team. Their consistency and leadership have set new standards at our location.

Despite the fact that they did not recieve the award for Team of the Year at our ERI location for 2016 (Lawrence Montague & Johan Vanderpool), they have excepted the friendly challenge amongst our teams and are front runners for 2017. 

Guys, thank you for all your hard work. Merry X-mas

SUBMITTED BY: Efrain Ocasio

Team of the Week - Crate & Barrel -  Gonzalez Perez Trucking LLC

LOCATION: Crate & Barrel
CONTRACTOR NAME: Gonzalez Perez Trucking LLC
DRIVER NAME: Aurelio Gomez
HELPER NAME: Jorge Languasco

EXPLANATION:

This team is unique in being the way they are. Jorge is good with the customer is very responsible and takes his job serious. Aurelio loves to be on point and hates to be delayed. This team is never late, always running on time and they move like lightning, no matter where I send them they always get the job done in a timely fashion. This past week they were able to hold their scores at a 100.0% with 17 calls, with 4 routes in 1 in Jersey, 2 in PA and one in South Shore Jersey.

Congratulations on a job well done and well earned on being number 1 at FGO.

SUBMITTED BY: Eddie Gonzalez