Team of the Week - RH - Avenel -  Felix Trellez

Team of the Week - RH - Avenel -  Felix Trellez

LOCATION: RH - Avenel
CONTRACTOR NAME: Felix Trellez
DRIVER NAME:Filiberto Aguilar
HELPER NAME: Elvin Bonilla

EXPLANATION:    

We at RH Avenel are extremely happy to announce that Filiberto Aguilar & Elvin Bonilla are our team of the 1st week of February. For their dedication, hard work, passion and for always going the extra mile for our customers. They are really efficient. They both always arrive on time to inspect and load their trucks. The same way that they always arrive on time to our clients and wait the extra time to accommodate them. Not only for the great performance on a daily basis if not also for the astronomical scores during this past week. They are a great example of what we expect for all the teams at RH Avenel.

SUBMITTED BY: Starlyn Almonte

Team of the Week - The DUMP -  HERNANDEZ BROTHERS

Team of the Week - The DUMP -  HERNANDEZ BROTHERS

LOCATION: The DUMP
CONTRACTOR NAME: HERNANDEZ BROTHERS
DRIVER NAME: Carlos Merra
HELPER NAME: Jose Mejia

EXPLANATION: This team exemplifies all that we need at The Dump.
They have been on time each morning this week, ready to work with great attitudes and no issues.
They are always able to help in an overload situation, as well as help out others on the dock in the morning with checking the lines as well as lending supplies if necessary.
The team was on time to the warehouse in perfect in uniform. They were on time to all 50 stops, perfect Dispatch Track compliance and no returns aside from pickups set by our customer

This team holds themselves accountable every day as well as are consistent in their performance.

Congratulations Carlos and Jose on a job well done!

SUBMITTED BY: Katie Presper

Team of the Week - RH - Tampa -  Feloz Trucking

LOCATION:RH - Tampa
CONTRACTOR NAME: Feloz Trucking
DRIVER NAME: Terrance Benjamin
HELPER NAME: Yourney Sierra

EXPLANATION: Terrance and Yourney were selected for team of the week because of their consistency and commitment last week. Last week the broke off route to accommodate clients request multiple times. On two occasions after completing their route the went and helped another team finish. They finished the week with a delivery that needed 6 men to get a sofa to the second floor, receiving compliments from the client and the gallery.

SUBMITTED BY: Dave Geer

Team of the Week 1/30 - 2/5 - RH - New Hampshire -  FGO

LOCATION: RH - New Hampshire
CONTRACTOR NAME: FGO
DRIVER NAME: Jorge Panchamane
HELPER NAME: Samuel Gomez

EXPLANATION: It is with great pleasure that I am awarding the team of the week award for Market 67 to Jorge Panchamane and Samuel Gomez.

Last week they delivered 18 stops and 71 pieces, 94.4% completion rate for stops, and 98.7% completion rate for pieces. 

However, this is not the sole reason they are being named the team of the week. On Friday morning they basically had an install to do by themselves. They handled it in the allotted time and moved on to complete the rest of their stops. That was client Sullivan in Wilmington, VT. This client had just closed the sale on their home that morning and wanted the home furnished that day. In addition to that on Saturday, they had two clients whose driveways were not cleared. One in Norwich, VT and the other one in Charlotte, VT. They were able to communicate with the clients, work out arrangements on their own and avoid a re-delivery.

Thanks again Jorge and Samuel.

SUBMITTED BY: Mike Kelly

Team of the Week 1/30 - 2/5 - ERI -  EDO Logistics LLC

LOCATION: ERI
CONTRACTOR NAME: EDO Logistics LLC
DRIVER NAME: Lawrence Montague
HELPER NAME: Johan Vanderpool

EXPLANATION: This week for our TOW Program (Team Of the Week), was earned by Lawrence Montague & Johan Vanderpool.  

At ERI it has been difficult to only be able to select one team as "The Top Performers". For all contractors have put in their knowledge and skills in order to make sure, our client's expectations are met.

However, Lawrence & Johan have proven to be leaders by being able to train/ work with new contractors and enforce our companies "Core Values". 

For this reason, along with many others. They are our FGO TOW!
Thank you

SUBMITTED BY: Efrain Ocasio

Team of the Week 1/30 - 2/5 - Crate & Barrel -  Dania Trucking LLC

LOCATION: Crate & Barrel
CONTRACTOR NAME: Dania Trucking LLC
DRIVER NAME: Dani Ortega
HELPER NAME: German Ortega and Anibal Ortega

EXPLANATION: This team is good at what they do. No matter when or where they are needed they are there. They had 20 calls and 100.00% across the scoreboard this past week. They are always on time, in uniform and always organized and ready to work. Congratulations on being the team of the week.

SUBMITTED BY: Eddie Gonzalez

Team of the Week 1/30 - 2/5 - Ashley - North Brunswick -  GLD Martinez Trucking LLC

LOCATION: Ashley - North Brunswick
CONTRACTOR NAME: GLD Martinez Trucking LLC
DRIVER NAME: German Martinez
HELPER NAME: Alex Martinez

EXPLANATION: With great pleasure, we would like to announce German and Alex as the team of the week. The team delivered 43 stops with 127pcs all at 100%. They are consistency on top of the leader board, they help out other teams and offer our customers world class quality of service

SUBMITTED BY: Vinny Traschetti

Team of the Week 1/30 - 2/5 - Williams Sonoma -  FM Express LLC

LOCATION: Williams Sonoma
CONTRACTOR NAME: FM Express LLC
DRIVER NAME: Fidencio Mairena
HELPER NAME: Christian Sarceno

EXPLANATION: Fidencio and Christian had a good week finishing at 100% in completion stop percentage with 52/52 deliveries, this team also had a good week by not having any complaints from WS or MXD they were on time every day, in perfect uniform every day, always willing to help others and always have a great attitude.

Thank you Fidencio and Christian.

SUBMITTED BY: Christian Gamarra

Team of the Week 1/30 - 2/5 - RH - Avenel -  CCA

LOCATION: RH - Avenel
CONTRACTOR NAME: CCA
DRIVER NAME: Christian Rivera
HELPER NAME: Christian Mercado

EXPLANATION: Christian Rivera and Christian Mercado are the "Team of the Week" here in Avenel. These gentlemen had a total of 59 stops this week and were able to deliver 130 out of 132 pieces this past week. The 2 pieces that were not completed were due to being ordered incorrectly by the customer. This team is a great example of the FGO Core Value "Consistency".

They are consistently on time, in uniform, cocoon wrap all pieces and deliver the items to the customers with a great attitude.

SUBMITTED BY: Nelson Ortiz

Team of the Week 1/30 - 2/5 - RH - Tampa -  F & V deliveries

LOCATION: RH - Tampa
CONTRACTOR NAME: F & V deliveries
DRIVER NAME: Daniel Gutierrez
HELPER NAME: Christian Rojas

EXPLANATION: Daniel and Christian made it personal last week. Their goal was to complete every delivery, they fell short of that goal completing 96.3% of their deliveries. They went back to Clients that were not at home twice. They also lead the group in team work on the dock.

SUBMITTED BY: David Geer

Team of the Week 1/30 - 2/5 - Mattress Warehouse -  Pablo Vinueza

LOCATION: Mattress Warehouse
CONTRACTOR NAME: Pablo Vinueza
DRIVER NAME: Pablo Vinueza
HELPER NAME: Scarilyn Ruiz

EXPLANATION: Vinueza Trucking's Pablo & Scarilyn show consistency every week in their scores and service they provide to our client and customers. With this past week's longer distances, they were still able to complete the week with the highest score and no reported issues. Thank You.

SUBMITTED BY: EARL JOSEPH

Team of the Week 1/30 - 2/5 - RH - Atlanta -  3 Brothers Transport

LOCATION: RH - Atlanta
CONTRACTOR NAME: 3 Brothers Transport
DRIVER NAME: Nicio Alvarez
HELPER NAME: Eduardo Silva

EXPLANATION: Nicio and Eduardo have been improving since they started with us in the late fall. This week they had their first 100% week completing all deliveries and delivering all pieces. Great job guys, I'm sure this will be the first of many Team of the Week awards.

SUBMITTED BY: Brian Culp

Team of the Week - RH - New Hampshire -  Hernandez Brothers

LOCATION: RH - New Hampshire
CONTRACTOR NAME: Hernandez Brothers
DRIVER NAME: Victor Galdamez
HELPER NAME: Rennan Hernandez
EXPLANATION: It is with great pleasure that I am awarding the team of the week award for Market 67 to Victor Galdamez and Rennan Hernandez.

Last week they delivered 44 stops and 91 pieces, 91% completion rate. These were all market 3 customers 2 NAH, 1 R/S, and 1 refusal.

This was by far the most stops done in the market last week.

However, this is not the sole reason they are being named Team of the Week. On Thursday afternoon (after they finished their route), they returned to the RH warehouse and delivered a crib to a highly escalated expectant mother in New Hampshire.

Then on Saturday they met another delivery team in CT and helped with not one, but two 3 man deliveries.


Great Job Victor and Rennan!!!!!

SUBMITTED BY: Mike Kelly

Team of the Week - ERI -  EDO Logistics LLC

LOCATION: ERI
CONTRACTOR NAME: EDO Logistics LLC
DRIVER NAME: Yane Faure
HELPER NAME: Yankier Diaz

EXPLANATION: This week for our TOW Program (Team Of the Week), goes to Yane & Yankier. 

Despite both contractors being recently new to the account and working together as a team. They have developed a sense of communication and improved their way of completing all jobs required.

Our client "ERI" has provided us with positive feedback from our customers, as well as the team completing 100% of their stops 2 weeks in a row, 100% compliant with all FGO standards and having all items pre-packaged 100% prior to unloading. I can not express how much they have improved and build themselves to be one of our most competitive teams at this location. 

Guys, thank you!

SUBMITTED BY: Efrain Ocasio

Team of the Week - Ashley - North Brunswick -  GLD Martinez Trucking LLC

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LOCATION: Ashley - North Brunswick
CONTRACTOR NAME: GLD Martinez Trucking LLC
DRIVER NAME: German Martinez
HELPER NAME: Alex Martinez

EXPLANATION: With great pleasure, we would like to welcome German and Alex back to the Team of the Week! The Team delivered 52 customers with 233 pcs all at 100%. The team had heavy routes all week they came in loaded and protected their stops to deliver word-class service to all our customers. The Ashley North Brunswick team of the year has not been in the top for the last few weeks, with their dedication and commitment every day it is a well deserved to see them back on top. Great Job GLD!!!

SUBMITTED BY: Vinny Traschetti